Edmonton IT Services
We Conquer Tech Obstacles
We deliver customized IT services for your business, so you can spend time advancing your business – and saving headaches along the way.
Personalized Support
Unlimited Advise
Timely Responses
The IT Department You Deserve, Only Better
Our seasoned IT experts are ready to hit the ground running.
With refined processes and knowledge across multiple industries, we sidestep common pitfalls and inefficiencies in technology management.
Let Edmonton IT Services steer you clear of these mistakes and provide long term value by keeping your team secure, productive, and happy.
Why Work With An IT Services Provider
Managed Cybersecurity
We all see the news.
Cybersecurity for businesses of any size should never be neglected. Whether you are a mom and pop shop or an enterprise, the stakes have never been higher.
Properly addressed cybersecurity should be a focus for any IT services provider, including an overnight SOC team so you can sleep better.
Expert Advise
Sometimes, you need help.
You can’t be expected to know tax codes or the inner workings of a car – and that’s ok! We rely on accountants, mechanics, lawyers, and plumbers on a daily basis for their expertise.
Much in the same way, Edmonton IT Services helps clients set up new solutions, or often maximize the value of what you already have.
End-User Support
John forgot his password again.
Every company has an “Computer Guy” nobly taking on the role as the organization admin. The selfless hero can need some help – and often has a primary job to do on top of it all.
IT Services like ours help alleviate the day to day noise of running an business, helping everyone stay focused on their primary role.
IT Service Providers ultimately provide stability and reliability to your company
By working with an IT services provider, you are taking a step forward in the technical upkeep of your operations
Bringing in outside expertise is like having a trusted advisor who’s seen it all before. You know that feeling when your computer crashes right before an important deadline? Or when you’re lying awake at 3 AM wondering if your business data is really safe? That’s exactly the kind of stress an IT services provider eliminates from your life.
The truth is, most business owners didn’t start their company to become IT experts. You have a passion, a vision, a service or product that makes a difference. Technology should amplify that vision, not distract from it. When you partner with the right IT team, you get your evenings and weekends back. You stop worrying about whether your systems will work tomorrow, and you start focusing on what you do best – running your business and serving your customers.
That peace of mind? That’s what we’re really providing. Everything else is just the technical details of how we make it happen.
What Makes Edmonton IT Services Different
Teams&Slack Integration
Everyone hates tickets
We’ve integrated our support team into your org’s messaging system – so reaching out to us is as easy as messaging your staff.
Fast Response Times
Minutes, not hours
Many companies have response targets. Ours are better. We strive to respond in 30 minutes or less. If we miss it, we’ll send you $30.
Simple and Stable Billing
Flat-Rate Rating
We charge monthly based on the size of your org. No onboarding, offboarding, callout, monitoring, after hours, or other BS fees.
Local, Dedicated Support
By Canadians, for Canadians
You will get always consistent support team members who know your team inside out. All our agents are right here in Canada.
Edmonton IT Services strives to be colleagues, not contractors.
We don’t want to be the people you call when everything’s broken. We want to be the folks who make sure things never break in the first place.
Some IT companies profit from your problems. We profit from your peace of mind. Because Edmonton IT Services doesn’t bill you every time something breaks or charge by the hour for fixes, our incentives are aligned with yours – we focus on preventing issues rather than fixing them, and we’re genuinely invested in making your technology invisible, running so smoothly in the background that you forget it’s even there.
That’s not to say we aren’t attentive or don’t visit often to make sure things are running smoothly. It’s our mission to get to know everyone on your team – their roles, needs, and even the names of their pets. We take the time to understand how your business really works – not just your network topology, but your daily rhythms and pressure points. Being intimately familiar with both your people and your operations lets us keep a pulse on everything that’s happening and helps determine when to jump in with a helpful suggestion, or when something appears vaguely off and requires further investigation.
Being truly part of your team? That’s what drives everything we do. When you succeed and grow, we succeed – it’s that simple.
Some Of Our IT Services
Managed IT Services
We are the IT department
For ongoing management of an organization, this is it. Edmonton IT Services works as your IT department, much like an agency handles marketing.
Monitored Cybersecurity
We keep an eye on things
An endpoint protection and 24/7 Security Operations Centre keeps a watchful eye on your computers to keep your org chugging along with confidence.
Procurement Services
We get software and hardware
Ever looked at 6 identical laptops and wondered what you actually need, or if you overpaid? We form direct vendor relationships to help you make the right call.
Next-Gen Phones
We keep your org connected
A proper business phone system doesn’t have to be hard or pricy. We scale from ones to thousands of employees, getting you enterprise features at any cost.